PRIVACY POLICY
Effective Date: September 5th, 2022
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This Privacy Policy describes the data protection practices for Sam-Daniel.com. This Privacy Policy applies to information that we collect and use about you when you access or use the Sam-Daniel.com website, or mobile service that links to or otherwise presents this Privacy Policy to you. We refer to these products and services collectively as the “Content.”
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PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE WEBSITE.
Information We Collect
We collect information about you through the means discussed below. Please note that we need certain types of information so that we can provide content to you. If you do not provide us with such information, or ask us to delete it, you may no longer be able to access or use our content.
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1. INFORMATION YOU PROVIDE TO US
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We collect a variety of information that you provide directly to us. For example, we collect information from you through:
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- The content you use or processing your orders
- Requests or questions you submit to us via online forms, email, or otherwise
- Your participation in sweepstakes, contests, or surveys
- Any reviews that you submit about the content
- Account registration and administration of your account
- Uploads or posts to the Services
- Requests for customer support and technical assistance
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INFORMATION ABOUT YOU
While parts of the website may not require you to provide any information that can directly identify you by name (such as if you choose to browse the website without logging in), the specific types of information we collect will depend upon the services you use, how you use them, and the information you choose to provide. The types of data we collect directly from you includes:
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- Email address
- Name
- Log-in credentials, if you create a Sam-Daniel.com account
- Billing information, such as shipping address of a gift card recipient, credit or debit card number, verification number, zip code, and expiration date
- Information about purchases or other transactions with us
- Information about your customer service interactions with us
- User-generated content you provide to us, such as when you comment on content via social media or email, respond to a survey request, review a course, or participate in the public forums
- Courses in which you purchase
- Any other information you choose to directly provide to us in connection with your use of the content
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INFORMATION ABOUT OTHERS
If you request that your purchase be provided to someone other than yourself (such as a gift recipient), we use the information you provide (whether yourself or someone else) to fulfill the purchase.
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2. INFORMATION WE COLLECT THROUGH AUTOMATED MEANS
When you use our website, we collect certain information as described in this Section. As discussed further below, we and our service providers (which are third party companies that work on our behalf) may use a variety of technologies, including cookies and similar tools, to assist in collecting this information.
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Websites
When you use our website, we collect and analyze information such as your IP address, browser types, browser language, operating system, software and hardware attributes (including device IDs) referring and exit pages and URLs, the number of clicks, pages viewed and the order of those pages, date and time of use, content watched, total minutes watched, error logs, and other similar information about how you use the website.
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Location Information
When you use the website, we and our service providers may automatically collect general location information (e.g., IP address, city/state and/or postal code associated with an IP address, city/state) from your computer or mobile device.
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3. INFORMATION WE COLLECT FROM SOCIAL MEDIA AND OTHER CONTENT PLATFORMS
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If you access the website through a third-party connection or log-in (e.g., through a social network like Facebook or Twitter), you may allow us to have access to and store certain information from your social network profile. This can include your name, gender, profile picture, your “likes” and check-ins, and your list of friends, depending on your settings on such services. If you do not wish to have this information shared, do not use a social networking connection to access the Services. For a description of how social networking sites handle your information, please refer to their privacy policies and terms of use, which may permit you to modify your privacy settings. You may also have the option of posting your Services activities to Social Networking Services when you access content through the Services (for example, you may post to Facebook that you purchased a course on the website); you acknowledge that if you choose to use this feature, your friends, followers and subscribers on any Social Networking Services you have enabled will be able to view such activity.
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4. INFORMATION WE COLLECT FROM OTHERS
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We may receive additional information such as demographic and statistical information from third parties, such as business partners, marketers, researchers, analysts, and other parties that we may attribute to you based on your assignment to certain statistical groups. We use this information to supplement the information that we collect directly from you in order to derive your possible interests and to provide more relevant experiences for you and improve our products, analytics, and advertising.
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How We Use Your Information
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We, or our service providers, use your information for various purposes depending on the types of information we have collected from and about you, in order to:
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- Complete a purchase or provide the content you have purchased, including invoicing and accounting
- Respond to your request for information and provide you with more effective and efficient customer service
- Provide you with updates and information about courses you have purchased.
- Contact you by email, regarding Sam-Daniel.com and third-party products, services, surveys, research studies, promotions, special events and other subjects that we think may be of interest to you
- Customise the advertising and content you see on the website
- Help us better understand your interests and needs, and improve the website, including through research and reports, and test and create new products, features, and services
- Secure our websites and applications, and resolve crashes and other issues being reported
- Comply with any procedures, laws, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others
- Establish, exercise, or defend our legal rights where it is necessary for our legitimate interests or the legitimate interests of others
Combined Information
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For the purposes discussed in this Privacy Policy, we may combine the information that we collect through the website with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Privacy Policy.
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Cookies and Similar Technologies
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To collect the information in the “Information We Collect Through Automated Means” section above, we and our service providers use Internet server logs, cookies, tracking pixels, and other similar tracking technologies. We use these technologies in order to offer you a more tailored experience in the future, by understanding and remembering your particular browsing preferences. Cookies are small text files that are placed on your computer or mobile device when you visit a site that enable us to: (i) recognise your computer; (ii) store your preferences and settings; (iii) understand the web pages of the Services you have visited; (iv) enhance your user experience by delivering and measuring the effectiveness of content and advertising tailored to your interests; (v) perform searches and analytics; and (vi) assist with security and administrative functions. Some cookies are placed in your browser cache while those associated with Flash technologies are stored with your Adobe Flash Player files.
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As we adopt additional technologies, we may also gather information through other methods. Please note that you can change your settings to notify you when a cookie is being set or updated or to block cookies altogether. Please consult the “Help” section of your browser for more information (e.g., Internet Explorer; Google Chrome; Mozilla Firefox; or Apple Safari). You can also manage the use of Flash technologies, including flash cookies and local storage objects, with the Flash management tools available at Adobe's website. Please note that by blocking, disabling, or managing any or all cookies, you may not have access to certain features or offerings of the Services.
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Online Analytics and Advertising
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Analytics
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We may use third-party web analytics services (such as those of Google Analytics) on our Services to collect and analyse usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on.
If you receive email from us, we may use certain analytics tools, such as clear GIFs to capture data such as when you open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness of our communications and marketing campaigns.
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How We Share and Disclose your Information
Sam-Daniel.com will share your information in the following ways:
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Affiliates and Subsidiaries
We will not share any information outside of Sam-Daniel.com. Only Sam-Daniel.com and its employees and service providers will have access to your information to deliver products and content to you, ensure a consistent level of service, and enhance our products, content, and your customer experience.
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Service Providers
We provide access to or share your information with select third parties who perform services on our behalf on Sam-Daniel.com. They have access to perform these services but are prohibited from using your information for other purposes. They provide a variety of services to us, including billing, sales, marketing, product content and features, advertising, analytics, research, customer service, data storage, security, fraud prevention, payment processing, and legal services.
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Protection of Sam-Daniel.com and Others
By using the website, you acknowledge and agree that we may access, retain and disclose the information we collect and maintain about you if required to do so by law or in a good faith belief that such access, retention or disclosure is reasonably necessary to: (a) comply with legal process (e.g. a subpoena or court order); (b) enforce our Terms of Service, this Privacy Policy, or other contracts with you, including investigation of potential violations thereof; (c) respond to claims that any content violates the rights of third parties; (d) respond to your requests for customer service; and/or (e) protect the rights, property or personal safety of Sam-Daniel.com, its employees and affiliates, its users and/or the public. This includes exchanging information with other companies and organisations for fraud protection, and spam/malware prevention, and similar purposes.
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Business Transfers
As we continue to develop the website, we may buy, merge, or partner with other companies. In such transactions (including in contemplation of such transactions), user information may be among the transferred assets. If a portion or all of our assets are sold or transferred to a third-party, customer information (including your email address) would likely be one of the transferred business assets. If such transfer is subject to additional mandatory restrictions under applicable laws, we will comply with such restrictions and will notify you of any changes in which you will have the right to opt out of and thus terminate your account.
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Public Forums
In future, certain features of our website may make it possible for you to share comments publicly with other users. Any information that you submit through such features is not confidential, and we may use it for any purpose (including in testimonials or other marketing materials). Any information you post openly in these ways will be available to the public at large and potentially accessible through third-party search engines. Accordingly, please take care when using these features.
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Retention of Your Information
We keep your information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws.
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How We Protect Your Information
Sam-Daniel.com takes technical and organisational security measures to protect the information provided via the website from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. Please keep this in mind when disclosing any information to Sam-Daniel.com via the Internet.
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Third Party Links and Features
The website will contain links to third-party websites such as social media sites, and also contain third-party plug-ins (such as the Facebook “like” button and Twitter “follow” button). If you choose to use these sites or features, you may disclose your information not just to those third-parties, but also to their users and the public more generally depending on how their services function. We are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your information will be subject to the privacy policies of the third party websites or services, and not this Privacy Policy. We urge you to read the privacy and security policies of these third-parties.
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Children's Privacy
The content provided are intended for general audiences including children. If we become aware that we have inadvertently collected “personal information” (as defined by the United Kingdom Children’s Online Privacy Protection Act) from children under the age of 18 without valid parental consent, we will take reasonable steps to delete it as soon as possible. We do not knowingly process data of residents under the age of 18 without parental consent. If we become aware that we have collected data from a resident under the age of 18 without parental consent, we will take reasonable steps to delete it as soon as possible. We also comply with other age restrictions and requirements in accordance with applicable local laws.
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Data Subject Rights and Choices
Depending on your jurisdiction of residence, you may have certain rights with respect to your information as further described in this section.
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1. YOUR LEGAL RIGHTS
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If you would like further information in relation to your legal rights under applicable law or would like to exercise any of them, please contact us using the information in the “Contact” tab at any time. Your local laws (e.g., in the EU) may permit you to request that we:
- Provide access to and/or a copy of certain information we hold about you
- Prevent the processing of your information for direct-marketing purposes (including any direct marketing processing based on profiling)
- Update information which is out of date or incorrect
- Delete certain information which we are holding about you
- Restrict the way that we process and disclose certain of your information
- Transfer your information to a third party provider of services
- Revoke your consent for the processing of your information
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We will consider all requests and provide our response within the time period stated by applicable law. Please note, however, that certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests or to comply with a legal obligation. We may request you provide us with information necessary to confirm your identity before responding to your request.
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2. MARKETING COMMUNICATIONS AND SHARING
You may instruct us not to use your contact information to contact you by email, regarding products, services, promotions and special events that might appeal to your interests by contacting us using the Contact tab. In commercial email messages, you can also opt out by following the instructions located at the bottom of such emails. Please note that, regardless of your request, we may still use and share certain information as permitted by applicable law. For example, you may not opt out of certain operational emails, such as those reflecting our relationship or transactions with you, or important notifications regarding classes in which you are enrolled.
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Legal Bases for Use of Your Information
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The legal bases for using your information as set out in this Privacy Policy are as follows:
- Where use of your information is necessary to perform our obligations under a contract with you (for example, to comply with: the terms of service of our websites which you accept by browsing the websites/registering; and/or our contract to provide our content to you);
- Where use of your information is necessary for our legitimate interests or the legitimate interests of others (for example, to provide security for our website and applications; operate our business and our content; make and receive payments; comply with legal requirements and defend our legal rights; prevent fraud and to know the customer to whom we are providing content);
- Where we are required to process information in accordance with an EU Member State legal obligation; or
- Where we have your consent, in accordance with applicable law.
Changes to our Privacy Policy
We reserve the right to amend this Privacy Policy at any time to reflect changes in the law, our data collection and use practices, the features of our website, or advances in technology. We will make the revised Privacy Policy accessible through the website, so you should review the Privacy Policy periodically. You can know if the Privacy Policy has changed since the last time you reviewed it by checking the “Date of Last Revision" included at the beginning of the document. If we make a material change to the Policy, you will be provided with appropriate notice in accordance with legal requirements. By continuing to use the website, you are confirming that you have read and understood the latest version of this Privacy Policy.
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Contact Information
Please feel free to contact us if you have any questions about Sam-Daniel.com and its Privacy Policy or the information practices of the website.
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You may contact us as on:
info@sam-daniel.com